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Some commentators predict artificial intelligence is about to replace most customer support jobs.
Tim Richards spoke to Will Bain on the BBC's Big Boss Interview podcast.
Tim Richards spoke to Will Bain on the BBC's Big Boss Interview podcast.
What are the key decisions Steve Clarke has to make as the head coach names his Scotland squad to face Greece and Denmark?
A nine-month-old baby has been killed in a dog attack, Gwent Police has said.
The 3,500-year-old stone head was likely stolen during the Arab Spring uprising.
Erling Haaland pulled out the robot dance in the win over Bournemouth and his levels were compared to Lionel Messi and Cristiano Ronaldo by boss Pep Guardiola.
Columba McVeigh's sister praises the solidarity and strength of Families of the Disappeared at annual memorial at Stormont.
Rangers head coach Danny Rohl refuses to use controversial refereeing decisions as an excuse for his side's Premier Sports Cup semi-final defeat by Celtic, preferring to focus on their "outstanding" reaction.
Newcastle United have now failed to win an away league game since April following yet another defeat on the road against West Ham